Quality Management System
Securaclean are ISO9001 accredited through the British Assessment Bureau, which lends to our ability in managing all of our business processes and activities to a consistently high quality standard.
We work closely with our clients to ensure that they receive a continuously high level of quality cleaning and support services. In order to do this, we have implemented an effective and innovative quality management system that we are constantly reviewing to keep up to date with current industry demands.
At Securaclean we use pioneering quality monitoring software to assess our progress. Our Managers are provided with iPads loaded with CleanLink software. Traditional methods of quality monitoring are often time consuming and allow room for human error, as collective data needs to be analysed manually. With the use of iPads and the CleanLink application we can now easily monitor operational performance, and as such we are able to offer a structured approach to quality monitoring against agreed service levels.
Live quality monitoring inspections can be carried out with our client in attendance. This enables us to collect scores, photographs, comments and signatures. Performance reports can easily be extracted, instantly analysed and emailed to our head office and clients for review.